Shipping and Delivery Policy:

Order and Application Processing:
All IDP applications and orders are processed within 24 hours after receiving the complete documentation. For Urgent Processing orders, processing is expedited to within 5 minutes, significantly faster than the standard 24-hour window. Once your IDP application is approved, a digital copy of your IDP is emailed to you.

Printed IDP:
Printed IDP orders will be fulfilled within two business days. After your order is dispatched, you will receive a tracking number within 3 business days (Monday to Friday).

The estimated transit and delivery times are based on your shipping location. Please note that these times are approximations provided by our shipping partners and may vary. Below is a summary of the two available shipping options and their estimated delivery times:

– FedEx International Priority or DHL: up to seven (7) business days. Costs vary depending on your location.
– Standard Postal Service: delivery times and costs vary by country, up to 25 business days.

You can track your order using the FedEx or Standard Postal service links which will be emailed to you. While we strive to assist with shipping inquiries, once an order leaves our warehouse, our visibility on the shipment is limited.

Import Duties and Taxes:
You may be required to pay customs duties, VAT, or other taxes as dictated by your local government. Easy IDP Service does not charge these fees; they are the responsibility of the buyer. If you have any questions, please feel free to contact our support team for further assistance.

Missed Deliveries:
In the case of lost shipments, please contact us through our contact page.